Legal
Privacy Policy
How we collect, use, and protect your personal information.
Effective February 1, 20261. Introduction
We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, address, and profile details. We also collect usage data including IP address, browser type, device information, pages visited, and timestamps.
3. How We Use Your Information
Your information is used to provide and improve the Service, process bookings and appointments, communicate with you, personalise your experience, ensure security, and comply with legal obligations.
4. Information Sharing
We do not sell your personal data. We may share information with service providers who assist in operating the platform, business partners you interact with via the Service, or as required by law. All third parties are required to protect your data.
5. Data Security
We implement security measures such as SSL/TLS encryption, secure cookie management, JWT token-based authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use cookies and similar technologies for authentication and session management, remembering your preferences, analysing usage patterns, and improving the Service. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy. You may request deletion of your data at any time.
8. Your Rights
You have the right to access your personal data held by us, request corrections to inaccurate information, request deletion of your data, opt out of marketing communications, and export your data in a portable format.
9. Third-Party Services
Our Service may contain links to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated through the Service or via email. The latest version will always be available on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@bookwae.com.